Q: How to place an order
You can place an order on Sportnet from your computer, tablet or mobile phone. The information is processed according to the GDPR. The data is not disclosed. We use secure connections. The data is encrypted.

d: Orders in Italy and abroad:
Orders placed before 3pm are shipped the same day unless there are problems relating to the product. Cash on delivery orders must always be confirmed. Usually in Italy delivery times are 24-72 hours. Abroad 2-5 working days.

d: Promo codes
You can use promo codes (one at a time) on our site. There are some products or shipments that do not benefit from these codes.

Q: Net Points - What are they?
If you create an account on our store, for every purchase or action, you will receive points that you can convert directly into Euros for your purchases!

Q: How do I change or cancel an order
For simplicity you can contact us by phone (from Italy), whatsapp, via chat at the bottom right or by email. Once the order is shipped, it will no longer be possible to cancel it. We will proceed with the return as normal. Editing works the same way. If you are a registered user you can cancel your order directly from the panel in your account.

Q: How do I track my order?
The tracking code is sent via email when the shipment is confirmed. It becomes active at 9pm on the day the shipment was made.

d: Returns and exchanges
You can consult the information on the dedicated page from the links below.

d: Payment options
We use secure payments. You can pay with any credit card. Paypal, satispay. Cash on delivery for amounts between 40 and 180 euros. You can pay in installments for amounts over 5 euros.